> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wissly.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Internal Documents vs Web Search

> Understand when Wissly uses internal documents and the web

Wissly primarily answers based on documents you've connected. However, it can also utilize the latest information from the web when needed.

## Core Principle: Internal Documents First

For most questions, Wissly answers using only your documents. This is important when dealing with internal company information, contracts, reports, and other non-public information.

## When Web Search Is Used

Wissly may reference web information in situations like these:

<CardGroup cols={3}>
  <Card title="General Knowledge" icon="book-open">
    When general knowledge not in your documents is needed

    Example: "What is ESG?"
  </Card>

  <Card title="Latest Trends" icon="arrow-trend-up">
    When latest trends or market information is needed

    Example: "What are recent semiconductor market trends?"
  </Card>

  <Card title="Explicit Request" icon="hand-pointer">
    When you explicitly request web search

    Example: "Search the web for recent competitor news"
  </Card>
</CardGroup>

## Distinguishing Sources

Looking at the answer's sources tells you where information came from.

| Source Type       | Display Example                   |
| ----------------- | --------------------------------- |
| Internal Document | `[1] Quarterly_Report_2024Q3.pdf` |
| Web               | `[2] example.com - Article Title` |

## Important Notes

<Warning>
  **Internal Document Information Takes Priority**

  If internal documents and web information differ on the same topic, internal documents are more likely to be accurate.
</Warning>

<Info>
  **Verify Recency**

  Web information may be more current, but verify the source's reliability.
</Info>

<Tip>
  If you want answers from internal documents only, specify "Find only in my documents" or "without web search."
</Tip>

<Card title="Summarizing and Organizing" icon="list-check" href="/en/create/summarize">
  Now learn how to summarize and organize information you've found.
</Card>