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Wissly primarily answers based on documents you’ve connected. However, it can also utilize the latest information from the web when needed.

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Core Principle: Internal Documents First

For most questions, Wissly answers using only your documents. This is important when dealing with internal company information, contracts, reports, and other non-public information.

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When Web Search Is Used

Wissly may reference web information in situations like these:

General Knowledge

When general knowledge not in your documents is neededExample: “What is ESG?”

Latest Trends

When latest trends or market information is neededExample: “What are recent semiconductor market trends?”

Explicit Request

When you explicitly request web searchExample: “Search the web for recent competitor news”

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Distinguishing Sources

Looking at the answer’s sources tells you where information came from.
Source TypeDisplay Example
Internal Document[1] Quarterly_Report_2024Q3.pdf
Web[2] example.com - Article Title

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Important Notes

Internal Document Information Takes PriorityIf internal documents and web information differ on the same topic, internal documents are more likely to be accurate.
Verify RecencyWeb information may be more current, but verify the source’s reliability.
If you want answers from internal documents only, specify “Find only in my documents” or “without web search.”

Summarizing and Organizing

Now learn how to summarize and organize information you’ve found.